Website Support
Need help fixing errors, moving your site or updating content? Our Website Support service gives you on-demand technical help for your website and hosting. We can troubleshoot errors, update and optimise WordPress, handle migrations, configure SSL and DNS, move email and make changes to your existing pages.
How Website Support is billed
We keep Website Support simple with three options: Quick Fix for small hosting-related changes, Standard Issue for most tasks that fit within one hour, and an Hourly Rate for larger or more complex work. Get in touch and we’ll estimate which option applies before we start.
Website Troubleshooting
Is your website showing errors, timing out or returning a 503 message? With Website Troubleshooting we track down the root cause and fix the problem where possible, so your site can run smoothly again.
Website Recovery
Has your site crashed or gone offline after an update or technical problem? With Website Recovery we work to get your website back online, using backups and our offsite backup archive where needed.
Modify Website
Need changes to your existing site but no time or developer available? With Modify Website we update and extend your WordPress site, from small content edits to new pages and integrations.